{"id":83047,"date":"2026-09-27T20:16:36","date_gmt":"2026-09-27T20:16:36","guid":{"rendered":"https:\/\/la-fleure.com\/returns\/"},"modified":"2026-09-29T22:19:00","modified_gmt":"2026-09-29T22:19:00","slug":"returns","status":"publish","type":"page","link":"https:\/\/la-fleure.com\/ro\/returns\/","title":{"rendered":"Retur \u0219i rambursare"},"content":{"rendered":"<style>.lfr{font-family:Jost,sans-serif;color:#3f3a36}.lfr__lead{font:300 20px\/1.65 Jost,sans-serif;color:#3f3a36;max-width:64ch;margin:0 0 34px}.lfr__facts{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:#EDE1DA;border:1px solid #EDE1DA;margin:0 0 56px}.lfr__fact{background:#fff;padding:20px 22px;font:400 15px\/1.5 Jost,sans-serif;color:#1d1a17}.lfr__fact b{display:block;font:400 12px\/1 Jost,sans-serif;letter-spacing:.14em;text-transform:uppercase;color:#4F1A18;margin:0 0 10px}.lfr__sec{margin:0 0 52px}.lfr__eb{font:400 12px\/1 Jost,sans-serif;letter-spacing:.16em;text-transform:uppercase;color:#4F1A18;margin:0 0 12px}.lfr h2.lfr__h{font-family:'Roboto Condensed','Pragmatica Cond',sans-serif!important;font-weight:300!important;font-size:clamp(26px,3vw,36px)!important;line-height:1.1!important;color:#1d1a17!important;margin:0 0 16px!important;text-transform:none!important}.lfr p{font:400 16px\/1.75 Jost,sans-serif;color:#3f3a36;max-width:64ch;margin:0 0 14px}.lfr__steps{counter-reset:s;list-style:none;margin:0;padding:0}.lfr__steps li{counter-increment:s;position:relative;padding:0 0 0 46px;margin:0 0 18px;font:400 16px\/1.7 Jost,sans-serif;color:#3f3a36;max-width:62ch}.lfr__steps li:before{content:counter(s);position:absolute;left:0;top:0;width:28px;height:28px;background:#F2E5DE;color:#4F1A18;font:400 14px\/28px Jost,sans-serif;text-align:center}.lfr__note{font:400 15px\/1.7 Jost,sans-serif;color:#6b5d57;border-left:2px solid #F2E5DE;padding:2px 0 2px 16px;margin:20px 0 0;max-width:62ch}.lfr__cta{background:#4F1A18;color:#F2E5DE;padding:clamp(28px,4vw,44px);margin:56px 0 0;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:20px}.lfr__cta h2{font-family:'Roboto Condensed','Pragmatica Cond',sans-serif!important;font-weight:300!important;font-size:clamp(24px,2.8vw,32px)!important;color:#F2E5DE!important;margin:0 0 8px!important;line-height:1.1!important;text-transform:none!important}.lfr__cta p{color:#E8D5CC!important;margin:0!important;font-size:15px!important}.lfr a.lfr__btn{display:inline-block;border:1px solid #F2E5DE;color:#F2E5DE;font:400 13px\/1 Jost,sans-serif;letter-spacing:.1em;text-transform:uppercase;padding:15px 24px;text-decoration:none!important;margin:0 12px 0 0}.lfr a.lfr__btn:hover{background:rgba(242,229,222,.18)}@media(max-width:820px){.lfr__facts{grid-template-columns:1fr}.lfr__cta{display:block}}.lfr>br,.lfr p:empty{display:none}<\/style>\n<div class=\"lfr\">\n<p class=\"lfr__lead\">Dac\u0103 parfumul nu \u021bi se potrive\u0219te, comanda poate fi returnat\u0103. Mai jos \u2014 cum func\u021bioneaz\u0103 \u0219i \u00een ce termene.<\/p>\n<div class=\"lfr__facts\">\n<div class=\"lfr__fact\"><b>01<\/b>14 zile pentru a anula comanda<\/div>\n<div class=\"lfr__fact\"><b>02<\/b>Ramburs\u0103m \u00een termen de 14 zile<\/div>\n<div class=\"lfr__fact\"><b>03<\/b>Defectele \u0219i gre\u0219elile le repar\u0103m pe cheltuiala noastr\u0103<\/div>\n<\/div>\n<div class=\"lfr__sec\">\n<div class=\"lfr__eb\">Pa\u0219ii<\/div>\n<h2 class=\"lfr__h\">Cum returnezi o comand\u0103<\/h2>\n<ol class=\"lfr__steps\">\n<li>Scrie-ne la <a style=\"color:#4F1A18\" href=\"mailto:lafleur@fragrance.email\">lafleur@fragrance.email<\/a> \u00een termen de 14 zile de la primirea comenzii. F\u0103r\u0103 s\u0103 explici motivul.<\/li>\n<li>Trimite produsele \u00eenapoi \u00een termen de 14 zile de la momentul \u00een care ne-ai anun\u021bat.<\/li>\n<li>Ramburs\u0103m \u00een termen de 14 zile de la primirea returului sau a dovezii de expediere.<\/li>\n<\/ol>\n<\/div>\n<div class=\"lfr__sec\">\n<div class=\"lfr__eb\">Condi\u021bii<\/div>\n<h2 class=\"lfr__h\">Ce se poate returna<\/h2>\n<p>Produsele trebuie returnate nefolosite \u0219i nedeteriorate, \u00een ambalajul original, cu sigiliul, celofanul sau folia de protec\u021bie intacte.<\/p>\n<p><b>Parfumurile \u0219i cosmeticele desigilate nu se pot returna.<\/b> Conform legisla\u021biei privind protec\u021bia consumatorilor, produsele sigilate care nu pot fi returnate din motive de igien\u0103 nu se accept\u0103 \u00eenapoi dup\u0103 desigilare.<\/p>\n<\/div>\n<div class=\"lfr__sec\">\n<div class=\"lfr__eb\">Dac\u0103 ceva nu e \u00een regul\u0103<\/div>\n<h2 class=\"lfr__h\">Produse defecte, deteriorate sau gre\u0219ite<\/h2>\n<p>Scrie-ne, cu num\u0103rul comenzii \u0219i fotografii.<\/p>\n<p>\u00ce\u021bi vom asigura un \u00eenlocuitor, o remediere acolo unde este posibil sau rambursarea integral\u0103, inclusiv livrarea, f\u0103r\u0103 costuri pentru tine. Drepturile tale legale nu sunt afectate.<\/p>\n<\/div>\n<div class=\"lfr__sec\">\n<div class=\"lfr__eb\">Banii<\/div>\n<h2 class=\"lfr__h\">Ce anume ramburs\u0103m<\/h2>\n<p>Pre\u021bul produselor returnate \u0219i costul standard de livrare al comenzii ini\u021biale.<\/p>\n<p>Costul return\u0103rii \u00ee\u021bi revine, cu excep\u021bia cazului \u00een care produsul a fost defect sau livrat gre\u0219it.<\/p>\n<\/div>\n<p class=\"lfr__note\">Dreptul de retragere \u00een 14 zile se aplic\u0103 consumatorilor din Uniunea European\u0103. Dac\u0103 e\u0219ti din alt\u0103 \u021bar\u0103, scrie-ne \u0219i g\u0103sim o solu\u021bie.<\/p>\n<div class=\"lfr__cta\">\n<div>\n<h2 style=\"color:#F2E5DE!important\">Trebuie s\u0103 returnezi o comand\u0103?<\/h2>\n<p style=\"color:#E8D5CC!important\">Scrie-ne \u0219i te ghid\u0103m pas cu pas.<\/p>\n<\/div>\n<div><a class=\"lfr__btn\" style=\"color:#F2E5DE!important\" href=\"mailto:lafleur@fragrance.email\">lafleur@fragrance.email<\/a><a class=\"lfr__btn\" style=\"color:#F2E5DE!important\" href=\"https:\/\/la-fleure.com\/ro\/contact\/\">Pagina de contact<\/a><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dac\u0103 parfumul nu \u021bi se potrive\u0219te, comanda poate fi returnat\u0103. Mai jos \u2014 cum func\u021bioneaz\u0103 \u0219i \u00een ce termene. 0114 zile pentru a anula comanda 02Ramburs\u0103m \u00een termen de 14 zile 03Defectele \u0219i gre\u0219elile le repar\u0103m pe cheltuiala noastr\u0103 Pa\u0219ii Cum returnezi o comand\u0103 Scrie-ne la lafleur@fragrance.email \u00een termen de 14 zile de la primirea [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-83047","page","type-page","status-publish","hentry"],"acf":{"builder":null},"_links":{"self":[{"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/pages\/83047","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/comments?post=83047"}],"version-history":[{"count":2,"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/pages\/83047\/revisions"}],"predecessor-version":[{"id":83067,"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/pages\/83047\/revisions\/83067"}],"wp:attachment":[{"href":"https:\/\/la-fleure.com\/ro\/wp-json\/wp\/v2\/media?parent=83047"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}